Credent Advisory Ltd is incorporated and registered in England and Wales, company number 14825011. 

The company’s registered address is Baybridge House Farm, Owslebury, Winchester, Hampshire, SO21 1JW

Credent Advisory's data controller is Matthew Hickley.

Our privacy policy

Credent Advisory (‘we’, ‘us’, ‘our') respects everyone’s right to privacy and values the personal information that we gather and look after. 

This policy explains what information we collect and why, and how we use it, and includes necessary information on your rights, and our obligations. When we gather and process personal information, it’s in accordance with this privacy policy and the relevant data protection regulations and laws. 

What information do we collect, and how do we use it?

For clients and industry colleagues we collect and process your contact details which we’ll use while we’re working with you. From time to time we may contact you about events. 

We will keep contact details until you ask us not to, or withdraw your consent.

Where clients provide us with any personal data as part of a project, we aim to keep personal information to the minimum necessary. We’ll delete it when we no longer need it. If we act as a processor on behalf of one of our clients, we will only keep the data for the duration of the project in question.

How do we keep your personal information secure? 

We take our responsibilities to safeguard personal information seriously, and take all reasonable precautions to protect data from loss, theft or misuse. That includes keeping computer equipment secure, with controlled access and use of secure internet connections when collecting personal information. 

Your Rights

You have the right to see any personal information that we collect or process about you. That includes: 

-        What personal data we hold about you

-        The purpose for which we hold or process it

-        Categories of personal information 

-        How long we intend to store your personal data 

-        Any recipients to whom personal data has been or will              be disclosed

-        If we didn’t collect the data directly from you, you can                ask what the source was. 

We only want to hold accurate data. If you believe that we’re holding data about you which is wrong or incomplete, you have the right to ask us to correct or complete it, and we’ll try to do so as soon as possible, or we'll to tell you if we think there’s a valid reason not to.  

You also have the right to ask us to delete all or some of your personal data, or restrict the ways that we process data, in accordance with the data protection laws. 

If someone asks to see their data, or asks us to delete their data, as described above, we may ask them for proof of identity. This is to protect data from misuse, and to keep our data accurate.

Please contact us if you have any concerns, or questions. You can reach us through the Contact page on this website, or write to:

Matthew Hickley, Credent Advisory Ltd, Baybridge House Farm, Owslebury, Winchester, Hampshire, SO21 1JW

Concerns or complaints

If you’re unhappy with the way we have gathered, processed or stored any personal information, you have the right to lodge a complaint with the supervisory authority. You can write to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to this privacy policy

We keep this privacy policy under regular review. We last updated it in June 2023. 

Terms and conditions

The materials, information and opinions on this website are only for general information. You shouldn’t rely on them as a substitute for specific advice. Credent Advisory Ltd doesn’t accept any responsibility for loss arising out of or in connection with any reliance on materials, information or opinions published on this website. 

All intellectual property rights in or arising out of or in connection with the above materials, information and opinions are owned exclusively by Credent Advisory Ltd. 

We try to keep the information up to date and correct, but we don't make any representations or warranties, expressed or implied, about the completeness, accuracy, reliability of information on the website or about the suitability or availability of products and services described on the website. 

We won't be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

For further information, please contact Credent Advisory Ltd.